Frequently Asked Questions (FAQs) Small Town Co.
At Small Town Co., we’re committed to making your shopping experience as smooth and enjoyable as possible. Below you’ll find answers to our most common customer questions.
What products do you offer?
We provide a range of sweatshirts, t-shirts, crewnecks, hats, beanies, and accessories all designed with comfort, quality, and style in mind.
What sizes are available?
Our clothing is offered in a variety of standard sizes. Please refer to our Size & Fit Guide for detailed measurements to help you find the best fit.
How do I care for my items?
Most apparel can be machine washed in cold water and tumble dried on low heat. Hats, beanies, and accessories are best spot-cleaned or hand-washed. Please visit our Care Instructions page for full details.
How long does delivery take?
Orders are typically delivered within 7–10 working days. You will receive a confirmation email with tracking details once your order is shipped.
What payment methods do you accept?
We accept all major credit and debit cards, along with secure online payment options available at checkout.
Can I return or exchange an item?
Yes. Damaged, misprint or defect to item or quality issue within 14 days.
How can I contact customer support?
You can reach us anytime at:
- 📧 Email: smalltown_co@outlook.com
Our support team is happy to help with any questions or concerns.